Citrus-Lime Knowledge Base

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    How do I cancel a transaction?

    A guide to the No Sale function

    To cancel a transaction and clear it from the Point of Sale screen, click the No Sale button, as shown below:

    Once you have clicked the No Sale button, you will see a prompt that asks you to confirm that wish to proceed with the No Sale:

    Clicking No will return you back to the transaction.

    Clicking Yes will clear all items from the transaction, as well as the customer (if set). This presents you with a clear Point of Sale screen to begin your next transaction.

    Clicking ‘No Sale’ on a customer order or quote

    If you click ‘No Sale' with a Special Order, Layaway, Workshop Job or Quote recalled, the order will remain open but any changes you made since the recall will not be saved.

     

     

     

     

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