In this table below, we look at a number of scenarios in terms of stock availability and quantities ordered, and how the Cloud POS platform will behave with regards to which location a web order would download.
Click on the table and expand the graphic:
With the examples above, we can gain an understanding of the logic behind web order download hierarchy in a multi-store environment.
If orders are still not downloading as expected, particularly to a secondary store, once the hierarchy has been updated, you'll want to check that the following argument is present within the Web.Config file:
<add key="DownOrders2Store" value="true" />
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