We are updating Customer Rewards Version 2.
This update includes updates ready to begin the import of groups from Version 1 across to Version 2, and was made live last night (July 12th 2021).
New Feature
- Better handling of Returns implemented in Version 2 - this is a significant improvement on Version 1.
- Return Transactions will reduce earned points accordingly until all points have been returned from the transaction.
- Points multiplier specific to individual Customer Accounts. This functionality was available in Version 1 and has now been added to Version 2;
- Added Language translations;
- New Promotion notification.
- This feature notifies rewards customers automatically of a new active promotion they can benefit from, helping boost sales.
- Notifications will only be sent once the promotion has started and remains active.
Improvements
- Removal of unused fields from data brought across during migration;
- Removal of code relating to no longer supported external notification software;
- Improved handling of potential duplicate accounts.
Bug Fixes
- Pending Points now clear from Pending Points grid after redemption.