We are updating Cloud Reports. Here are the details of what is included in this release.
New Features
*Requested by users on our feedback forum*
We've created a new Serviced Items Report. This report shows the lifetime revenue and last service date for each service item. This report also includes the associated customer information and the item serial number (if captured).
Improvements
- We’ve added the ability to optionally include Customer Rewards points for the following reports:
- Store Dashboard
- Empire Dashboard
- Profit Summary by Channel
- Breakeven Analysis
- We've prepared Cloud Reports for a new customer order type ('Workshop Quotes') in the October 2026 Cloud POS Release.
- We've added the ‘Régimen’ column to the Tax Breakdown Report for Spanish users of Cloud POS.
- We've added the option for users to order their results by UID or Timestamp when using the Intelligence API. The default ordering has been changed to UID to resolve an issue whereby unfiltered datasets could be missing data.
Bug Fixes
- We've fixed a bug where the ‘All Stores’ option in the Workshop Performance Report returned only zeroes.
