Citrus-Lime Knowledge Base

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    What is Citrus-Lime's Backup Policy?

    This article outlines Citrus-Lime's backup policies, backup retention and backup locations.

    Cloud POS

    Webservers

    Backup Method(s)

    DFS data replication to 6 additional hosts (4 onsite + 2 offsite) - < 1 minute RPO

    Hyper-V Replica - 5 minute RPO

    Onsite Backup - VM backed up every 24 hours - (7 day retention)
    Offsite Backup - VM backed up every 3 days - 365 day retention (52 weekly / 12 monthly / 4 quarterly / 1 yearly)
    Cloud Backup - VM backed up every 24 hours - 365 day retention (52 weekly / 12 monthly / 4 quarterly / 1 yearly)

    SQL Servers

    Backup Method(s)

    Log Shipping to 2 hosts (onsite replica + cloud replica) - 1 minute RPO

    Log Backup - Every 1 minute - (7 day retention)

    SQL Full Backups
    1 hour (onsite) - (7 day retention)
    24 hour (cloud) - (365 day retention) - 2:00am

    E-Commerce

    Webservers

    Backup Method(s)

    Onsite Backup - VM backed up every 24 hours - (7 day retention)
    Offsite Backup - VM backed up every 3 days - 365 day retention (52 weekly / 12 monthly / 4 quarterly / 1 yearly)
    Cloud Backup - VM backed up every 24 hours - 365 day retention (52 weekly / 12 monthly / 4 quarterly / 1 yearly)

    SQL Servers

    Backup Method(s)

    Onsite Backup - VM backed up every 24 hours - (7 day retention)
    Offsite Backup - VM backed up every 3 days - 365 day retention (52 weekly / 12 monthly / 4 quarterly / 1 yearly)
    Cloud Backup - VM backed up every 24 hours - 365 day retention (52 weekly / 12 monthly / 4 quarterly / 1 yearly)

    Internal Services

    Blog/SIM Images

    Backup Method(s)

    Onsite Backup - VM backed up every 24 hours - (7 day retention)
    Offsite Backup - VM backed up every 3 days - 365 day retention (52 weekly / 12 monthly / 4 quarterly / 1 yearly)
    Cloud Backup - VM backed up every 24 hours - 365 day retention (52 weekly / 12 monthly / 4 quarterly / 1 yearly)

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