To help avoid problems with Workshop Jobs being scheduled at times of the day when the workshop is closed, you can set your workshop opening hours in the Back Office.  This also brings with it the benefit of allowing you to focus the scheduler calendar on your hours of business.

Workshop working hours are set up in the Back Office and are specified at store level, so if you have multiple stores in your Cloud POS group, you can set different workshop hours for each store as required.

1) To set Workshop working hours, from the side menu in the Back Office, expand the Workshop heading, then click on Workshop Configuration:

2) Choose the store you wish to update, and at the top you'll see a Workshop Work Hours section, with a table that lets you specify the opening and closing hours for each day of the week.

3)  Click the blue pencil icon to set the hours for each day. If the Workshop is closed that day, click the checkbox marked Closed Today. When you've set the required hours or set the store as closed, click Save to save the settings and move on to the next day:

4) If the workshop hours are the same on multiple days, you can click the Copy button in the right hand column next to the correct hours, then click on Apply for every day that has the same hours as the day you copied:

So for example, in the image above I clicked on Copy for the 10am-6pm hours, and I can apply these hours to any other day of the week just by clicking on Apply next to the relevant day.

5) You'll also see a tickbox below this grid marked Allow Workshop Jobs to be scheduled outside of working hours?

When this box is unticked, it will not be possible to schedule a workshop job outside of the working hours you've specified, and a warning will be displayed indicating this:

Ticking the tickbox marked Allow Workshop Jobs to be scheduled outside of working hours? will allow a workshop job to be scheduled outside the working hours, but a warning will be displayed on the workshop calendar when the job is moved onto a non-working day or time.

6)  When you have set the Workshop Work Hours and whether you wish to allow jobs to be scheduled outside of working hours, check for the Save Pending Change(s) button in the bottom right – if you have any pending changes, use this button to save them.

7)  When you open up the Workshop Module and use the Scheduler view, you'll see the calendar is arranged around the parameters you specified earlier.  The calendar hours will start from the earliest working time to the latest closing time, and any non-working hours or days will be greyed out.

In the example below, we have set our working times as follows:

When viewed on the workshop calendar, this is how the week will appear:

You can amend your workshop work hours whenever required, using the steps above.