Citrus-Lime Knowledge Base

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    How do I apply a Reason Code when discounting a transaction?


    When discounting an item you will be prompted to apply a Reason Code before you can proceed.

    Select the item to sell and add to POS

    Discount this by using the Apply Discount function 

    or simply change the price in the Price field, then tender through as per normal

    Once on the Tender screen you will see the Reason Code selection dropdown, where you can apply the relevant Reason Code and then tender the transaction.


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