We are updating Cloud POS. Here are the details of what is included in this release:

Custom Voucher Codes *Requested by users via our Feedback Forum*

Retailers can now assign custom voucher codes to gift vouchers at the point of sale, rather than having them automatically generated. Simply scan or type in your preferred code when selling a voucher, giving you the freedom to use your own branded, pre-printed gift cards without any extra steps. If a code has already been used, you'll be alerted straight away, keeping transactions running smoothly from start to finish. 

Text Comments on Stock Take lines
Retailers can now add individual notes to each line during the Calculate and Commit stage of a stock take, rather than relying on memory or separate records. Whether it's logging who counted a particular item, or flagging a discrepancy that's been verified, notes keep everything in one place for clearer tracking and easier handovers. They can also be included when printing the stock take report, so your records stay complete from count to completion.

Time Clock Manager Page  *Requested by users via our Feedback Forum*

Administrators can now view, edit, and delete time clock entries directly from a dedicated page in Back Office, rather than relying on exports and manual record-keeping. The page displays both current and historic entries, making it straightforward to correct any clocking mistakes or remove duplicate records. Filtering by date range keeps things manageable, so you can quickly find the entries you need without wading through your entire clocking history. 

Add Aliases to Matrix Items at the Point of Creation *Requested by users via our Feedback Forum*

Aliases can now be added to matrix child items directly from the generate items action panel, rather than having to save and return to each item individually. This means you can set up all your aliases in one place at the point of creation, cutting down the number of clicks required and speeding up your workflow significantly. 

Back Office 

Improvements

• Updated cashier details on receipts and invoices to use the cashier assigned to the order, defaulting to the logged-in cashier when none is set.
• Date and Time inputs across Back Office now include clear format placeholders, and the calendar icon always opens the date picker, making manual date entry more intuitive and error-free.
• Back Office grids now restrict Category filters based on the selected Department. *Requested by users via our Feedback Forum*
• Users are now automatically redirected away from the login page if they are already authenticated, preventing unnecessary or confusing login prompts.
• When entering a 2FA verification code manually, it is now auto-submitted as soon as 6 digits are entered, speeding up the login process.
• Improved UI of Department Category search boxes.
• Various translation and text improvements across Back Office and POS.
• Improved bin location button layout to avoid overlapping text on iPad.
• Fixed date selector alignment in grid date input fields.

Bug Fixes

• A bug causing incorrect cell highlighting on date fields in Cloud POS grids has been fixed, ensuring date values are now compared correctly so that only edited fields highlight as expected.
• Resolved an issue where computers with touch screen capabilities could not resize grid columns unless touch screen functionality was turned off.
• Fixed an issue where some numbers were disappearing from Back Office grids, all values now display correctly.

Stock Takes

New Features

• A “Show In Stock Only” toggle has been added to the Search and Select Items panel on Stock Takes, making it easier to filter down to relevant items.

Bugs 

• Large stock takes can now be processed without timing out, thanks to optimised chunked calculations that load progressively in the background, keeping the interface responsive and allowing retailers to commit even the largest stock counts without errors.

Items

Improvements

• Autosave has been added to the Matrix Child Items grid to speed up the editing process.
• Item descriptions are now visible when editing attributes on the Items to Add panel, giving more visibility on items added to matrix parents. *Requested by users via our Feedback Forum*
• The maximum value that MPQ (Master Pack Quantity) can be set to has been reduced to 999,999.
• The Item Import preview now preserves the same order as the CSV file and the final import, preventing confusion by ensuring items appear in a consistent order throughout the import process.
• Improved component pricing calculations for kits and assemblies, ensuring custom prices are respected wherever mathematically possible.

Purchase Orders

Improvements

• Purchase Orders and Transfers now display item descriptions directly from the item record, so the description always reflects the most up-to-date information even if it was changed after being added.
• We've increased the text size on Purchase Order and Transfer printouts to make them easier for suppliers to read, while keeping the layout efficient for those who print paper copies.

Bug Fixes

• The maximum quantity line value on Purchase Orders and Transfers has been reduced to 999,999.
• Grid totals on Purchase Orders now refresh correctly when out-of-stock SIM items are removed.
• Fixed overlapping text on Purchase Order and Transfer headers on smaller screens.

POS

New Features

• Customer search in POS now support partial name terms, so searching "Kat Port" will now return results for “Kathleen Porter”. *Requested by users via our Feedback Forum*

Improvements

• Updated the payment link creation flow in POS so that after being prompted to select or create a customer, users are automatically returned to the payment link panel with the customer already set, removing the need to restart the process.
• It is now possible to view Order Notes as soon as they are saved in the order notes modal, without waiting for the order to be saved first.
• Removed an extra pop-up during the flow for returning serialised items, streamlining the process.
• Various speed and translation improvements across POS.

Bug Fixes

• Fixed a bug where Volume Discounts were not correctly applied when items were scanned individually. Discounts now calculate correctly when incrementing by scanning or manually adjusting quantity.
• Fixed an issue where duplicate Service Items were being created when recalling orders with serialised items.
• Fixed a bug that was incorrectly checking voucher information for non-web orders.
• For Channel Islands retailers, MSRP-based discount display has been removed from full-sized documents to prevent incorrect discounts appearing due to differing VAT rules between the UK and the Channel Islands.

Workshop 2.0

New Features

• A holiday duration preview has been added when booking holiday time, showing total days, hours, and minutes to help prevent confusion around end dates and return-to-work times.
• An Exclude Checked In Jobs filter has been added, allowing users to quickly identify and follow up with customers whose jobs have not yet been checked in.
• Workshop jobs now refresh automatically after updating in multiple tabs, ensuring all open views stay in sync.

Improvements

• Updated job card layout with a cleaner, more intuitive design, including a persistent receipt comment input, smarter field grouping, and a responsive grid view.
• Users can now search for Service Items by their serial numbers in the combo box.
• Improved search functionality for customer communication templates.
• The Customer Communications panel can now be closed with the Escape key.
• Improved the layout and clarity of the Book My Bike In settings tab in Workshop 2.0, reorganising the page into clearer sections with helpful popovers to make configuration more intuitive for cashiers.
• Workshop jobs marked as Warranty now display a Warranty icon on the Board view and in the Calendar pop-up, making them easier to identify at a glance.

Bug Fixes

• Fixed an issue where it was difficult to select Order Value from the Order By dropdown on the Kanban board.
• Workshop job start and end times now correctly respect the store's timezone when using the refresh button.
• Serial numbers now clear for re-use after being deleted from Workshop jobs.
• The Create New Item modal now scales correctly on smaller screens and remains fully scrollable, ensuring the Create Item button is always accessible.
• Fixed an issue where the 'View on Board' button on iPad would fail to horizontally scroll to jobs located in off-screen status columns on the Workshop 2.0 Kanban board.