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    How do I make sure that order comments are printed on the 40-Col receipt?

    When creating a special order, workshop job or layaway, you can add a comment to the order e.g. “Customer requested a later collection as they're on holiday until the 14th” using this box:

     

    This comment will show on the full-size receipt by default – it will look something like this:

     

    However, you can also set this up so that it prints on the 40-Col receipt too, which would look something like this:

     


    Configuring Order Comments to print on 40-Col Receipts

    1. In the Back Office, open the side menu and click on Setup, then Registers.


     

    1. Choose the register/till you want this setting to apply to.

     

    1. Find the Include Order Comments on Receipts option and untick the box.

     

    1. Click on Save Pending Change in the bottom right (or use Ctrl + S) to save your settings.

     

    1. If you have more than one cash register/till, you'll need to follow the steps above for each one.

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