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    Can I raise a Purchase Order directly to the supplier?

    A guide to sending an Electronic Purchase Order

    Cloud POS gives you the ability to raise Purchase Orders directly to a supported supplier. This is called Electronic Purchase Order. It has two main benefits:

    • It is quick and easy to send an order from Cloud POS directly to the supplier.
    • The supplier will send your cost prices back to Cloud POS, which will be automatically updated in your Purchase Order, ready for when the order arrives.

     

    Supported Suppliers

    The following suppliers currently provide Electronic Purchase Order functionality:

    • Cube / Oneway Bike (UK)
    • Giant (UK / IE)
    • Specialized (UK / IE / ES)
    • Trek (UK)
    • Orbea (UK / US)
    • HLC (US)
    • QBP (US)
    • JBI (US)
    • Pedego - COMING SOON (US)
     

     

    To use this functionality, you first need to create your Purchase Order as described in the following article: Purchase Orders Explained

    Once you are ready to place the order with your supplier, you will need to click on the Actions button within the Purchase Order:

     

    Once you click the Raise EPurchase Order button, after a short wait you will be presented with a message as shown below. You will notice that it also checks the cost price of the items and updates this to match the cost price from the supplier:

     

     

    Upon a refresh of the Purchase Order, you will see the 'Supplier Order Ref' returned from the supplier automatically:

     

    Please note: if you try to raise the same Purchase Order again you will see a message as shown below:

     

    It is possible that some of the lines may fail to be raised, or fail to be updated with the latest supplier cost prices. In this event, you will receive feedback with a link to an error report and a count of failed records.

     

    Clicking the link opens a new browser tab displaying error information as follows:

     

    Generally the failure would be due to an unrecognised Supplier Part Code, in which case the line would not be raised or updated with latest supplier cost price. It is also possible that there isn't a supplier cost price available, in which case the line would still be raised with the supplier but not updated.

    If one of the records fail, the other lines will still be raised with the supplier (the exception is Cube, where this would cause raising/pricing the whole Purchase Order to fail).

    If there is insufficient quantity or the line is out of stock, the line will go on back order with the supplier.

    Prices are customer-specific, in the local currency, and is the net cost price i.e. excluding tax.

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