You may stock products or run promotions where you wish to offer customers a discount for bulk purchases of an item.  This is supported on the Cloud POS platform by using Volume Discounting.

This functionality allows you to apply a percentage discount to an item, based on the quantity of the item a customer purchases.  You are also able to create multiple volume discounts for different quantity purchases.

You can also vary the discount amount across the range of Price Levels A to E, so different percentage discounts can be applied to customers set up to use price levels.  See the Related Articles for further information on Price Levels.

Volume Discounting is set up per item, on the item card in Cloud POS backoffice.

1)  From the main menu in Cloud POS backoffice, navigate to Create & Manage Items, then Items;

2)  Use the filters to search for the item you wish to set up for Volume Discounting;

3)  When you have located the item, click Edit, select the Advanced tab, and then scroll down to the Volume Discounting section:

4)  To set up a volume discount, click New;

5)  You now need to enter the values into each field:

Qty. Level:  This is the quantity of the item that needs to be purchased to qualify for the discount;

Base Discount: The standard percentage discount you wish to apply. This will be applicable for any customer who purchases the necessary quantity of the item;

Level A to Level E:  If you wish, you can now set different discount amounts for each price level. If you don't want to use the price levels you must still enter a value in each price level field, and this must equal the base discount value.  For example, if your base discount is 10 and you are not offering greater discounts on the price levels, you will need to enter 10 in each price level field.

6)  When you have entered values into each field, click Save Changes, then scroll to the foot of the page and click the Save button.

Let's look at some examples to further explain how this works in practice:

Basic volume discount

In the example below, we have specified that any customer who purchases three of this item will receive a 10% discount off the standard price of the item:

At Point Of Sale, if we only add one of the item to the transaction, it is added at the regular price of £2.00:

However, if we add three of the item, the volume discount takes effect and the 10% discount is applied to the item price, bringing it to £1.80 each:

Additional volume discounts

We can create multiple discounts on the item, so the greater the quantity purchased, the greater the discount.  Using our example from above, we can add another discount so that if the customer purchases five of the item, they receive a 20% discount:

At Point Of Sale, when five of the item are added to the transaction, the 20% discount takes effect:

You can build up volume discounts like this as often as you need.

Volume discounts using Price Levels

In the example below, we have chosen to set different discounts for each price level.  The basic discount for purchasing three of the item is 10%.  Customers we have set to use Price Level A will receive a 12% discount on the item when they purchase three of the item, with increasing levels of discounts up to a 50% discount per item for customers set on Price Level E.

Editing or cancelling a volume discount

If you need to edit an existing volume discount, you can click into each field (Qty. Level, Base Discount, etc) and amend the figure, then click Save Changes and Save in order for this to take effect.

To remove a volume discount, click Delete next to the discount you wish to remove.  Click Save Changes and Save for this to take effect.