There are five security levels in Back Office. These are pre-set and cannot be changed.

In brief, these are:

Administrator

• Full access across the retail system

Backoffice

• Can access most Back Office functions
• Can import items using SIM
• Can alter the department and category structure
• Can import custom data
• Cannot edit user access
• Cannot edit printers or store/register setup

Supervisor Cashier

• Can create purchase orders and transfers
• Cannot create new or edit existing items
• Cannot make manual inventory adjustments
• Cannot create reason codes
• Cannot create or alter mechanics

Full Cashier

• Can access offline inventory

Cashier

• Can manage customers

View a handy PDF of permissions levels at a glance, here:
Back Office 2.0 - User Permissions & Access

Detailed Breakdown of Security Levels

1. Administrator

Access to everything in Back Office.

Each Cloud POS group must have at least one active user set as an Administrator.  You will be prevented from deactivating a user if they are the only currently active Administrator in your Cloud POS group.
 

2. Backoffice - The following lists areas which cannot be accessed:

Section: Customers

• Account Types

Section: Workshop

• Workshop Services

Section: Users

• Users
• Commission Bands
• Sales Reps

Section: Setup

• Configuration
• Stores
• Registers
• Label Printers
• Tax Rates
• Tender Types
  
  
   

3. Supervisor Cashier - The following lists areas which cannot be accessed:

Section: Items

• Brands
• Departments & Categories
• Seasons
• Suppliers
• Matrix Templates

Section: Customers

• Account Types

Section: SIM

• SIM Bulk Import

Section: Workshop

• Workshop Configuration
• Mechanics
• Workshop Services

Section: Wizards & Imports

• Wizards
• Import Tools

Section: Users

• Users
• Commission Bands
• Sales Reps

Section: Setup

• Configuration
• Stores
• Registers
• Label Printers
• Item Messages
• Task Pad
• Item Modifier Templates
• Reason Codes
• Tax Rates
• Tender Types

4. Full Cashier - The following lists areas which cannot be accessed:

Section: Items

• Item Cards - locked as read-only. However, full cashiers can print barcode labels
• Brands
• Departments & Categories
• Seasons
• Suppliers
• Matrix Templates
• Wizards & SIM Wizards
•  
• SIM Import Items
• Cannot amend stock levels on the item card

Section: Customers

• Cannot edit credit limits
• Cannot change account types
• Cannot make adjustments to account balance

Section: SIM

• SIM Bulk Import
• SIM Basket

Section: Workshop

• Workshop Configuration
• Mechanics
• Workshop Services

Section: Wizards & Imports

• Wizards
• Import Tools

Section: Users

• Users
• Commission Bands
• Sales Reps

Section: Setup

• Configuration
• Stores
• Registers
• Label Printers
• Item Messages
• Task Pad
• Item Modifier Templates
• Reason Codes 
• Tax Rates
• Tender Types

5. Cashier

• Read-only access to the item card
• Cannot print barcode labels from the item card
• No other Back Office access
• Cannot edit credit limits
• Cannot change customer account types
• Cannot make adjustments to account balances

Point Of Sale

The security level set in Back Office does not affect the user's ability to perform tasks in the Point of Sale. All functions, such as discounting, refunding and taking a deposit, are available to all user levels. The only difference in Point of Sale for the different user levels is that Full Cashiers and Cashiers will not have access to the Point of Sale sales dashboard.